‘How certain can you be that there will be no surprises when opening stores in growing markets, even when the risk assessment was impeccable?’
Carmela Acampora CEO of Roksanda
‘Why Social Media is a second degree problem: worry like hell why c. 95% of people who come to your shop do not buy.’
James Hammersley Author and Founder of Good Growth
‘The new Digical word: digital, physical – complementary or competing against each other?’
Aude Appolinaire Retail Project Director for Chanel
‘Why do luxury brands feel so mass market?
Paula Reed Director of Brand Strategy for Boutique